PRIVACY POLICY

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting Pannier.cc, you are accepting the privacy policy described below.

DATA CONTROLLER AND OWNER

Pannier Limited
19 Highfield Road
Edgbaston
Birmingham
B15 3BH

TYPES OF DATA COLLECTED

Among the types of Personal Data that Pannier.cc collects, by itself or through third parties, there are: Cookie, Usage data, Email address, First Name, Last Name and Country. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or
collected automatically when using Pannier.cc. Any use of Cookies - or of other tracking tools - by Pannier.cc or by the owners of third party services used by Pannier.cc, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for Pannier.cc to provide its services. Users are responsible for any Personal Data of third parties obtained, published or shared through Pannier.cc and confirm that they have the third
party’s consent to provide the Data to the Owner.

MODE AND PLACE OF PROCESSING THE DATA

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

THE USE OF THE COLLECTED DATA

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Interaction with external social networks and platforms, Handling payments, Contacting the User, Advertising, Hosting and backend infrastructure and Remarketing and Behavioral Targeting. The Personal Data used for each purpose is outlined in the
specific sections of this document.

Detailed information on the processing of personal data

Personal Data is collected for the following purposes and using the following services:

Advertising

These services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on Pannier.cc, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside Pannier.cc. For more information, please check the
privacy policies of the relevant services

Direct Email Marketing (DEM)

Pannier.cc uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by Pannier.cc. Personal Data collected: Email
address.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Pannier.cc, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage data.
Google Analytics Privacy Policy: https://policies.google.com/privacy

CONTACTING THE USER

Mailing List or Newsletter

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or
promotional nature concerning Pannier. Your email address might also be added to this list as a result of signing up to Pannier.cc or after making a purchase. 
Personal Data collected: Email address, First Name, Last Name and Country.

Contact form

By filling in the contact form with their Data, the User authorizes Pannier.cc to use these detailsn to reply to requests for information, quotes or any other kind of request as indicated by the form’s
header.
Personal Data collected: Country, Email address, First Name, Last Name and Various types
of Data as specified in the privacy policy of the service.

Handling payments

Payment processing services enable Pannier.cc to process payments by credit card, bank transfer or other means. To ensure greater security, Pannier.cc shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

PayPal (PayPal Inc.) PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials.
Personal Data collected: Various types of Data as specified in the privacy policy of the
service
Paypal Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Magento is a global ecommerce company that allows Pannier to accept e-commerce, mobile, and point-of-sale payments.
Personal Data collected: Various types of Data as specified in the privacy policy of their service.
Magento Privacy Policy: https://magento.com/legal/terms/privacy

Sagepay is a global payment service company that allows to accept e-commerce, mobile, and point-of-sale payments.
Personal Data collected: Various types of Data as specified in the privacy policy of the service.
Sagepay Privacy Policy: https://www.sagepay.co.uk/policies/privacy-policy


Hosting and backend infrastructure

These services have the purpose of hosting data and files that enable Pannier.cc to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Pannier.cc. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored. Pannier.cc website is hosted by UK based company Nimbus Hosting, via our web developers Project53 Ltd.
Nimbus Hosting Privacy Policy: https://www.nimbushosting.co.uk/docs/privacypolicy.pdf


Interaction with external social networks and platforms

These services allow interaction with social networks or other external platforms directly from the pages of Pannier.cc. The interaction and information obtained by Pannier.cc are always subject
to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even
when Users do not use it.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookie and Usage data.
Place of processing: USA


Remarketing and Behavioral Targeting

These services allow Pannier.cc and its partners to inform, optimize and serve advertising based on past use of Pannier.cc by the User. This activity is performed by tracking Usage Data and by
using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. Remarketing through Google Analytics for Display Advertising (Google Inc.) Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookie and Usage data.
Place of processing : USA


Remarketing and Behavioral Targeting

These services allow Pannier.cc and its partners to inform, optimize and serve advertising based on past use of Pannier.cc by the User. This activity is performed by tracking Usage Data and by
using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. Remarketing through Google Analytics for Display Advertising (Google Inc.) Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookie and Usage data.
Place of processing : USA
Google Analytics Privacy Policy: https://policies.google.com/privacy

FURTHER INFORMATION ABOUT PERSONAL DATA

Remarketing and Behavioral Targeting

Some data will additionally be used for processing the order, its realization and delivery. Among this data are: Name, Surname, Email, Address, Postal Code, State, County, City, Phone number, Tax Code. Selling goods and services online The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Pannier.cc depends on the payment system used: Magento/Sagepay/PayPal.

COOKIES

Strictly Necessary Cookies

These Cookies are necessary for the proper functioning of Pannier.cc and are used to store sessions and preferences.

has_js
Used to store preferences of the Application.

SESS*
Used to store the User session and keep the User logged in.

Analytics Cookies
 
These Cookies are necessary for the functioning of the Analytics services described in the
respective section.
_ut*

1P_JAR // Google tracking
APISID // Google tracking
HSID // Google tracking
NID  // Google tracking
PHPSESSID // Google tracking
SAPISID // Google tracking
SID  // Google tracking
SIDCC // Google tracking
SSID // Google tracking
_ga // Google tracking
_gat_gtag_UA_60312961_4  // Google tracking
id // Google tracking
_gat_gtag_UA_60416428_1  // Google tracking
_gid // Google tracking
form_key // Necessary site cookie
mage-cache-sessid // Necessary site cookie
mage-cache-storage // Necessary site cookie
mage-cache-storage-section-invalidation // Necessary site cookie
mage-messages // Necessary site cookie
mage-translation-file-version // Necessary site cookie
mage-translation-storage // Necessary site cookie

Other Cookies
_unam, __stid, __uset
ShareThis Cookie

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING
 
Legal action
 
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of Pannier.cc or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
 
In addition to the information contained in this privacy policy, Pannier.cc may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance
 
For operation and maintenance purposes, Pannier.cc and any third party services may collect files that record interaction with Pannier.cc (System Logs) or use for this purpose other Personal Data
(such as IP Address).

Additional information about User’s Personal Data
 
For operation and maintenance purposes, Pannier.cc and any third party services may collect files that record interaction with Pannier.cc (System Logs) or use for this purpose other Personal Data
(such as IP Address).

Information not contained in this policy
 
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users
 
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. Pannier.cc does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
 
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using Pannier.cc and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy
 
The Data Controller is responsible for this privacy policy.

DEFINITIONS AND LEGAL REFERENCES

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
 
Information collected automatically from Pannier.cc (or third party services employed in Pannier.cc), which can include: the IP addresses or domain names of the computers utilized by the Users who use Pannier.cc, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
 
The individual using Pannier.cc, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject
 
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
 
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this
privacy policy.

Data Controller (or Owner)
 
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of Pannier.cc. The Data Controller, unless
otherwise specified, is the Owner of Pannier.cc.

Pannier.cc
 
The hardware or software tool by which the Personal Data of the User is collected.

Cookie
 
Small piece of data stored in the User’s device.

Legal information
 
This privacy statement has been prepared in fulfillment of the obligations under Regulation (EU) 2016/679, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to Pannier.cc.

Latest update: May 24, 2018