Shipping / Showroom

Showroom / Collection

We are based just outside Matlock in Derbyshire (UK), where all of our Ortlieb products are on display. You are more than welcome to view Ortlieb products, and collect any order, or just pop by for a brew and a chat.

All we ask is that you ring or email ahead, using the details in the footer.

Shipping

We offer the following shipping options:

UK
Standard UK Delivery: Royal Mail Tracked 48 – free for orders over £100, otherwise £2 (Highlands/NI exception)
Next Day UK Delivery: DHL UK – £5 (Highlands/NI exception)

EU *
EU Delivery: DHL/DPD – £8

ROW **
Standard ROW Delivery: Royal Mail/AirMail – £10
Courier ROW Delivery: DHL – £20

Note:

We can only ship Ortlieb products to countries within the EU*.

There are no import duties on products we send within the European Union. All goods shipped to EU countries already have the relevant VAT included.

Products we send outside the European Union may be subject to import duties and taxes. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union and any additional charges for customs clearance must be borne by you.

*EU Countries: Andorra; Austria; Belgium; Bulgaria; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Ireland; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Norway; Poland; Portugal; Romania; Slovakia; Slovenia; Spain; Sweden; Switzerland; Turkey

**ROW Countries: Australia; Brazil; Canada; China; Hong Kong; Japan; New Zealand; Russia; Singapore; South Africa; Taiwan; UAE; USA